CORE RETURNS / INSTRUCTIONS
RETURNING YOUR ENGINE CORE IS EASY
- Prepare your engine core for shipment by draining ALL fluids and repackaging using the supplied box and pallet.
- Call or schedule a pick-up online with R&L Carriers:
CALL R&L CARRIERS FOR ENGINE PICK-UP:
CALL 800-543-5589- Request a scheduled pick up.
- They will ask for your ZIP code.
- Tell them how many skids, and estimated weight.
SCHEDULE YOUR ENGINE PICK-UP ONLINE:
SCHEDULE PICK-UP ONLINEFor the R&L Mobile Site: Click Here
Call R&L Carriers with any questions or assistance.
ENGINE CORE PICK-UP INSTRUCTIONS:
PLEASE NOTE: The engine core MUST BE RETURNED WITHIN THIRTY (30) BUSINESS DAYS – Starting on the day of delivery of your new motor.
PREPARATIONS TO HAVE THE ENGINE CORE PICKED UP:
- CORE MUST BE DRAINED OF ALL FLUIDS
- CORE MUST BE PUT IN THE ORIGINAL CONTAINER THE NEW MOTOR WAS DELIVERED IN OR BACK ON THE PALLET STRAPPED DOWN
- If the core is on a pallet, the carrier WILL NOT pick up if it isn’t strapped down securely.
WHEN THE CORE IS READY FOR PICK UP:
CONTACT THE R&L CARRIERS (information above).
The shipment cost is covered by Accurate Engines, if you do NOT have a BOL we will send the Bill of Lading (BOL) directly to you (via email/fax).
IF YOU DO NOT HAVE A WAY OF PRINTING OR A FAX NUMBER, YOU MUST FIND A WAY ON YOUR OWN TO PRINT THE BILL OF LADING. WE CANNOT SEND IT DIRECTLY TO THE CARRIER.
- The Bill of Lading (BOL) states Accurate Engines is paying for the shipment. Two (2) copies of the BOL MUST be present for the pick up when the driver arrives.
- When the truck driver arrives, you and the driver will sign both copies of the BOL. The driver will then stick a tracking number sticker on YOUR COPY of the BOL. The driver will then take this copy back to the terminal. We require two copies of the BOL for your records for the following reasons:
- The carrier gives you a tracking number which allows you to track the shipment being delivered to us!
- If the carrier loses your shipment, we can still issue you credit for the core by sending us a picture of the signed BOL with the tracking number shown on it. If you need to change the pick up location of the core, PLEASE contact us.
Any questions or concerns regarding the core pick up process please contact Accurate Engines [email protected]
FOR WARRANTY ENGINES:
- Leave on: Timing Cover, Oil Pan, and Balancer.
- Please leave everything else off.
ENGINE CORE REFUND REQUEST FORM: